Warranty

At Custom Floor Works, we stand behind the quality of our products and workmanship. That’s why every epoxy floor we install comes with a 10-Year Warranty — giving you long-lasting peace of mind for your home or business.

Location

Kalkallo VIC 3064, Australia

Email Us

info@customfloorworks.com.au

+61 416 049 989

Business Hours

Mon - Sat : 07.00 AM - 05.00 PM

Our Warranty Promise

At Custom Floor Works, we stand by the quality of our work and materials. That’s why we proudly offer a 10-Year Warranty on all our epoxy floor coating systems.

Epoxy Flooring Warranty for Long-Term Peace of Mind

An Epoxy Flooring Warranty gives homeowners and business owners confidence that their new floor coating is backed by clear workmanship and product protection. At Custom Floor Works, our Epoxy Flooring Warranty is designed to support customers who want a durable, reliable and professionally installed epoxy floor.

Our Epoxy Flooring Warranty covers key coating issues such as peeling, flaking, bubbling, lifting and premature wear under normal use. This helps give you peace of mind that your floor has been installed with care and supported by a team that stands behind its work.

When reviewing any Epoxy Flooring Warranty, it is also useful to understand general consumer rights. The ACCC explains that warranties are extra promises businesses can make, while consumer guarantees apply automatically under Australian Consumer Law.

 

What’s Covered

This warranty covers the surface coating applied by our team and ensures your floor maintains its performance and appearance as promised.

What’s Not Covered

Tradesperson pouring yellow epoxy resin from a bucket onto a concrete floor during installation

How to Make a Warranty Claim

If you notice any issues covered under warranty, simply contact us with your job details and photos of the problem area. Our team will arrange an inspection and, if covered, organise a prompt repair or recoating — hassle-free. When reviewing your epoxy floor warranty, it is helpful to understand how warranties and consumer guarantees work in Australia. The ACCC provides guidance on warranties, while Consumer Affairs Victoria explains consumer guarantees that apply automatically. These resources can help customers understand the difference between a business warranty and automatic consumer rights.